A spontaneous decision to post one’s thoughts can backfire in an instant, but think of the backfire that can ensue for athletes with thousands of followers. History is clear evidence of the damage a simple “tweet” can cause to an athlete’s reputation.
“What kind of person celebrates death?”
This seems like a perfectly legitimate comment, but tweeting this in the aftermath of Osama bin Laden’s death? Probably not the best decision. And it wasn’t.
Rashard Mendenhall’s comment not only received heavy criticism from the public, but Champion, an athletic clothing company, dropped the Pittsburg Steeler running back as an endorser. [click to continue…]
As Director of Interactive Media for the Boston Celtics, Peter Stringer (@PeterStringer) oversees the social media entities of one of the NBA’s most successful, storied and beloved franchises. I caught up with Stringer recently and asked him about social media, engagement, mobile apps and how job seekers can help their cause through social media.
What is your primary objective in representing the Celtics brand via social media?
We can only host so many fans in our arena throughout the season, but there’s seemingly no end to the amount of fans who want to experience the Celtics whether it’s in the arena, on TV, the radio or online. Our fans actively seek out Celtics content and we need to have a presence everywhere our fans are willing to engage with us. Social media platforms allow us to direct interact with those fans without the middle-man, and it’s a powerful tool for us, given the massive audience we’ve built on social media. Right now, at almost 1.9 million Facebook fans, we’re the third largest team sports brand in North America, and at 85,000 followers, the fourth largest (North American team sports) team on Twitter.
What is the biggest challenge facing an NBA team (or any pro sports team) when it comes to social media?
The biggest challenge is the pace of change. It’s constant, there’s always something new to learn, and the rules of engagement and technology change on a daily basis. Facebook loves to roll out new rules or features with little or no notice and as marketers, we have to be ready to adapt. And from a league standpoint, some of the rules that are in place hamper our ability to market to some of our most passionate fans. Leagues really need to rethink how teams are allowed to engage fans and leverage corporate partners, and not just inside their own marketing territory. There’s opportunities well outside a team’s DMA upon which they currently aren’t allowed to capitalize.
Brendan Wilhide runs Sportsin140.com, a site that covers sports and social media. He is currently co-authoring a textbook on social media for the sports industry. Follow him on Twitter: @BrendanWilhide and @Sportsin140.
The Twitter infatuation has quickly spread to the world of professional sports, and the number of athletes using the service is growing daily. Through tweeting, athletes can connect and engage fans, build up their personal brand, grow and nurture their fan base, and even ask for help! Fans who grew up idolizing their favorite stars now have a chance to interact with them, and offer them advice and support. I complied a list of the top 10 NBA ballers (in no particular order) you should all be following on Twitter, because they are what makes the NBA “Where Twitter Happens.”
Shaq (A.K.A Shaqtus, The Diesel, The Big Aristotle…) is one of the NBA’s most popular all time players. Following 585 accounts, his 2,911,684 followers make him the most popular baller on Twitter. Though he doesn’t tweet every day, he is known to interact with his followers, and even uses the live broadcasting service Ustream. After all, how can you not follow someone with a bio that reads “Very quotatious. I perform random acts of Shaqness“. [click to continue…]
Reuven is a fourth year student at Marquette University, earning degrees in Marketing and Entrepreneurship. He hopes to create sports marketing initiatives that drive value while focusing on charitable causes. Reuven lived in three countries and visited 13 total. He prides himself on being fluent in Hebrew, Russian, and English. People and idea lover. Connect with Reuven on Twitter @ReuvenFridmar
Question: Who can benefit more from social media: small-time or big-time athletes?
Ryan: My initial reaction is small time athletes and big-time athletes once their career is in a decline. I will start with the argument for small-time athletes. Upper echelon and mainstream athletes already have significant followings. Many have endorsement deals, sell tons of merchandise, etc. Why do we like certain athletes? Because they’re A) really good at what they do. B) something about their personal life, approach, style, etc. resonates with us.
Big-time athletes have two big advantages: 1) They’re better players. 2) This enables them to be on television more, do more interviews and enable the fans to get more insight into their personality. On both accounts, it’s easier to “like” the more mainstream athlete. Social media helps level the second playing field. Dwayne Wade is always going to be a better basketball player than Charlie Villanueva, but now that Charlie has a presence on Twitter fans get significantly more opportunities to witness his personality in action and grow their affinity for him as a person.
Ryan is an Associate Media Analyst at Sports Media Challenge where he helps champion social media strategies for sports, lifestyle and entertainment brands. In his spare time he serves as a social media consultant who is passionate about the power of web 2.0 and its ability to cultivate conversations, build relationships and spread of ideas. Feel free to leave your thoughts on his article in the comments section below, connect with him on his blog at Ryan Stephens Marketing or on Twitter @ryanstephens, and read the rest of his bio here.
In November 2009, I introduced a series of articles I called‘Social Media Report Card,’ where I graded each of the four major sports leagues – NBA, NFL, NHL, and MLB – on their social media presence. I made a point of being harsh. In particular, I criticized each of the leagues for only utilizing the major platforms (Twitter, Facebook, and YouTube) and not adopting some of the emerging platforms (Tumblr, Dailybooth, and Ustream), as well as for not interacting enough with the fans. The series received a lot of positive feedback, so I’ve decided to continue with my ‘Social Media Report Cards,’ this time focusing on individual athletes.
I chose to start with Steve Nash for a few reasons. First, Nash is one of my favorite athletes from any sport right now, which is saying a lot since I am typically a hometown fan (Phillies, Eagles, Sixers). Second, he has always been incredibly entertaining to watch on the court, and has also done some really cool and fun stuff off the court. Third, I think he is one of the most underrated social media users in the sports world. So without further ado, here we go!
Visibility (B+)
Steve Nash might have joined Twitter because of his former teammate, and social media rock star Shaquille O’Neal (@The_Real_Shaq & @The_Real_Nash), but he has fully embraced it and created a really great presence. He has more than 110,000 followers. Nash is also on Facebook, with over 575,000 fans. And to complete the trifecta, he has a YouTube account where he has racked up more than 630,000 total upload views. Before all of these, Nash was challenging fans to competitions (e.g. most free throws in a minute, staring contest) on Baron Davis’ social network, I Beat You. While I haven’t seen him go live on Ustream or snap photos on DailyBooth, Nash has embraced social media across a variety of platforms.
Sam is a Creative Strategist for VaynerMedia, a social media agency based in New York City. Sam previously worked as an Account Executive for the New York Jets as well as the New Jersey Nets and spent time working with former NBA player Jalen Rose as well as NFL safety Kerry Rhodes. He now focuses on creative strategy across VaynerMedia's portfolio. You can follow Sam at http://twitter.com/gosam & visit VaynerMedia at http://www.vaynermedia.com.
True to the social-media savvy, NBA All-Star’s form, Shaquille O’Neal’s two-day stay in Vegas tipped off with on-the-street giveaways as a part of an all-night social media blitz that took place to launch the weekend’s enlyten events.
Digital Royalty planned the first-ever progressive tweet-up, known as a Tweethop. It’s a mixture between a Tweetup, a meeting between Twitter acquaintances, and club hopping with Hip hop dancers in town. The Hip hop squad handed out enlyten product samples throughout the evening in some of the trendiest clubs along the strip. The entire event was planned via social media.
Watch how it all went down during this video, and see Shaq dance…
Amy Martin spent eight years living the agency life working with clients such as the Arizona Cardinals, Phoenix Coyotes and the the Super Bowl XLIII Host Committee. She recently spent three seasons with the Phoenix Suns developing and monetizing their digital media platform. During her time with the Suns, she was responsible for concepting, pitching, executing and measuring digital marketing partnerships (sponsorships).
Digital Royalty, Amy’s Digital Integration and Social Marketing agency, focuses on developing strategies to help corporate brands, professional sports leagues, teams and athletes build, measure and monetize their digital universe. She has developed a proprietary Return on Influence (ROI) measurement formula to demonstrate the value of social marketing. Her most recent example of social media success is the growth of Shaquille O’Neal’s digital brand via social media and implementing measurable strategies which have resulted in securing major endorsement deals.
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This is a guest post from Thomas Stone.
Question: Who can benefit more from social media: small-time or big-time athletes?
In November 2009, I introduced a series of articles I called ‘Social Media Report Card,’ where I graded each of the four major sports leagues – 
True to the social-media savvy, NBA All-Star’s form, 
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