online branding

Kobe Bryant’s Social Media Enigma

by Sam Chan|December 14th, 2010

When we think of social media in basketball, a lot of names come to mind. Shaq was the pioneer. Steve Nash engages with fans with the same smoothness he does orchestrating the basketball court. Dwayne Wade and Chris Bosh make announcements on Facebook. LeBron makes notes of his haters. The list goes on, but Kobe Bryant isn’t on that list. No, Kobe Bryant doesn’t understand Twitter or the importance of building his online brand at all.

Mind you, he does have a website with attached Twitter and Facebook accounts but they are merely a microphone to announce his latest shoes, and I’m pretty sure none of it is run by him personally. In the age of social media where authentic content is key, Kobe just doesn’t quite get it.

Or that’s what he’d like all of us to think. You see, Kobe actually knows a lot more about social media than we all think. Even as he pretends not to know how to use Twitter or Facebook, he understands, maybe better than anyone, the power of building an online community.

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About Sam Chan

Sam is the community manager of Sports Networker and the Sports Executive Association. He is passionate in all things sports, mobile, and social media. His dream is for the Vancouver Canucks to win a Stanley Cup in his lifetime, although so far, its looking kind of bleak. In the past, he worked with BlackBerry and helped relaunch their Business-to-Business network. With his experience there, he can probably help you change your ringtone, maybe. When he finds time (never), he also writes infrequently at his personal blog. If you would like to talk sports, write a guest post for us, or argue about why iPhone > BlackBerry, you can find him on Twitter, Facebook or email.

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Reputation Management: Athletes Facing Controversy

by Lewis Howes|February 23rd, 2010

(This is a guest article by Wesley Mallette)

Athletes in trouble. We see it every day in the news and find ourselves wondering aloud, “Wow. Did they really just say/do that?”

The vast majority of athletes will face a crisis of some proportion during their career or post-career. How they handle it is everything, and who manages them through it plays a major factor in the outcome, hence the need for true strategic communications professionals (i.e., seasoned PR people) on their team of advisors.

Too many athletes rely on less than qualified “handlers” to counsel them through the eye of the storm of controversy. They are foolish enough to follow the non-expert advice of, “We can handle this. Here’s what we’ll say/won’t say and this is what we’ll do. This will blow over.” Their reactions and responses will range from avoidance, vehement denial, finger pointing, and… the answer that is really not an option, “No comment.” Bad advice or no advice, we’ve seen it all too often and athletes are left wishing they could do it over again. Ask Tiger. Ask Roger Clemens. Ask Gilbert Arenas. Take your pick. There are hundreds of case studies in what NOT to do.

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About Lewis Howes

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Pay Attention to the Little Things (and People)

by Sam Taggart|January 29th, 2010

An amazing aspect of social media, for brands, is the ability to listen to your fans and customers. They will tell you when you do something great, but more importantly, they will tell you when you fail. The real-time web has given brands an opportunity like never before, the chance to listen and respond to actual people making legitimate claims about your product or service. The information is there, it’s the brand’s job to pay attention.

If you don’t already know, I work for VaynerMedia, doing online and social media consulting for brands, with a focus in the sports industry. Two of my clients include the New Jersey Nets of the National Basketball Association, and the New York Jets, of the National Football League. I find it important to check out the competition. Sometimes, it’s from a competitor’s weaknesses or mistakes, that you find the keys to success. Yesterday, while I was running through the social media outlets of teams in both the NBA and the NFL, trying to find things they were doing right and wrong, I found this:

http://www.facebook.com/memhisgrizzlies

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About Sam Taggart

Sam is a Creative Strategist for VaynerMedia, a social media agency based in New York City. Sam previously worked as an Account Executive for the New York Jets as well as the New Jersey Nets and spent time working with former NBA player Jalen Rose as well as NFL safety Kerry Rhodes. He now focuses on creative strategy across VaynerMedia's portfolio. You can follow Sam at http://twitter.com/gosam & visit VaynerMedia at http://www.vaynermedia.com.

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