An amazing aspect of social media, for brands, is the ability to listen to your fans and customers. They will tell you when you do something great, but more importantly, they will tell you when you fail. The real-time web has given brands an opportunity like never before, the chance to listen and respond to actual people making legitimate claims about your product or service. The information is there, it’s the brand’s job to pay attention.
If you don’t already know, I work for VaynerMedia, doing online and social media consulting for brands, with a focus in the sports industry. Two of my clients include the New Jersey Nets of the National Basketball Association, and the New York Jets, of the National Football League. I find it important to check out the competition. Sometimes, it’s from a competitor’s weaknesses or mistakes, that you find the keys to success. Yesterday, while I was running through the social media outlets of teams in both the NBA and the NFL, trying to find things they were doing right and wrong, I found this:
http://www.facebook.com/memhisgrizzlies
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Sam is a Creative Strategist for VaynerMedia, a social media agency based in New York City. Sam previously worked as an Account Executive for the New York Jets as well as the New Jersey Nets and spent time working with former NBA player Jalen Rose as well as NFL safety Kerry Rhodes. He now focuses on creative strategy across VaynerMedia's portfolio. You can follow Sam at http://twitter.com/gosam & visit VaynerMedia at http://www.vaynermedia.com.
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In November 2009, I introduced a series of articles I called ‘Social Media Report Card,’ where I graded each of the four major sports leagues – NBA, NFL, NHL, and MLB – on their social media presence. I made a point of being harsh. In particular, I criticized each of the leagues for only utilizing the major platforms (Twitter, Facebook, and YouTube) and not adopting some of the emerging platforms (Tumblr, Dailybooth, and Ustream), as well as for not interacting enough with the fans. The series received a lot of positive feedback, so I’ve decided to continue with my ‘Social Media Report Cards,’ this time focusing on individual athletes.
I chose to start with Steve Nash for a few reasons. First, Nash is one of my favorite athletes from any sport right now, which is saying a lot since I am typically a hometown fan (Phillies, Eagles, Sixers). Second, he has always been incredibly entertaining to watch on the court, and has also done some really cool and fun stuff off the court. Third, I think he is one of the most underrated social media users in the sports world. So without further ado, here we go!
Visibility (B+)
Steve Nash might have joined Twitter because of his former teammate, and social media rock star Shaquille O’Neal (@The_Real_Shaq & @The_Real_Nash), but he has fully embraced it and created a really great presence. He has more than 110,000 followers. Nash is also on Facebook, with over 575,000 fans. And to complete the trifecta, he has a YouTube account where he has racked up more than 630,000 total upload views. Before all of these, Nash was challenging fans to competitions (e.g. most free throws in a minute, staring contest) on Baron Davis’ social network, I Beat You. While I haven’t seen him go live on Ustream or snap photos on DailyBooth, Nash has embraced social media across a variety of platforms.
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Sam is a Creative Strategist for VaynerMedia, a social media agency based in New York City. Sam previously worked as an Account Executive for the New York Jets as well as the New Jersey Nets and spent time working with former NBA player Jalen Rose as well as NFL safety Kerry Rhodes. He now focuses on creative strategy across VaynerMedia's portfolio. You can follow Sam at http://twitter.com/gosam & visit VaynerMedia at http://www.vaynermedia.com.
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“I kind of felt I dug myself out of the hole and started doing the right things.” -Chris Henry
Early yesterday morning, Cincinnati Bengals’ wide receiver, Chris Henry, passed away after falling out of the bed of a pickup truck. On Wednesday, Henry was involved in a domestic dispute with his fiancée at their home, when she got in a pickup truck and began to drive away. According to police, Henry hopped into the bed of the truck, beating on the back window. About a half-mile from his home, Henry fell out, suffering what turned out to be fatal injuries.
For most people, Henry is best known for his troubles off the field. His problems began in December 2005, when he was pulled over for speeding. During the stop, police found that Henry was driving without a license or valid insurance, and was in possession of marijuana. His problems continued in ’06 (suspended for two games), ’07 (suspended for eight games), and early ’08. At one point in late 2007, NFL commissioner Roger Goodell told Henry that any future issues could result in the end of his career in the league.
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Sam is a Creative Strategist for VaynerMedia, a social media agency based in New York City. Sam previously worked as an Account Executive for the New York Jets as well as the New Jersey Nets and spent time working with former NBA player Jalen Rose as well as NFL safety Kerry Rhodes. He now focuses on creative strategy across VaynerMedia's portfolio. You can follow Sam at http://twitter.com/gosam & visit VaynerMedia at http://www.vaynermedia.com.
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Ah, baseball. America’s past time. The game has been around, and flourished, for a long, long time. In recent years (since the mid 90′s), baseball has hit a rough patch, with the Steroids Era. However, baseball is trying to change its image, and social media is part of that effort. Social media makes sense for a game that is inherently social for its audience. Going to the ballpark is as much about the hot dogs, peanuts, beer, and conversation with friends, as it is about the action on the field. Let’s see how the MLB does in my final edition of “Social Media Report Card.”
Visibility: B
As expected, the MLB is taking advantage of the Internet’s two biggest social media platforms, and has just about 750,000 followers on Twitter and 45,000 fans on Facebook. The league has also integrated Twitter chat into its MLB.tv streams. Even Minor League Baseball has an account on Twitter, with several hundred followers. However, the MLB does not have an account on YouTube and they are aggressive about removing any of their content that is posted by fans. The MLB has also failed to utilize emerging platforms (e.g. DailyBooth, Ustream). So far, none of the four leagues have taken advantage of those platforms. The first to do so will not regret it.
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Sam is a Creative Strategist for VaynerMedia, a social media agency based in New York City. Sam previously worked as an Account Executive for the New York Jets as well as the New Jersey Nets and spent time working with former NBA player Jalen Rose as well as NFL safety Kerry Rhodes. He now focuses on creative strategy across VaynerMedia's portfolio. You can follow Sam at http://twitter.com/gosam & visit VaynerMedia at http://www.vaynermedia.com.
Web | Twitter | LinkedIn | More Posts (49)
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