Sports Debate: What Athletes Should Be Using Social Media?

by Ryan Stephens | March 8th, 2010 | 14 Comments »

New York Jets vs Jacksonville Jaguars Military CeremonyQuestion: Who can benefit more from social media: small-time or big-time athletes?

Ryan: My initial reaction is small time athletes and big-time athletes once their career is in a decline. I will start with the argument for small-time athletes. Upper echelon and mainstream athletes already have significant followings. Many have endorsement deals, sell tons of merchandise, etc. Why do we like certain athletes? Because they’re A) really good at what they do. B) something about their personal life, approach, style, etc. resonates with us.

Big-time athletes have two big advantages: 1) They’re better players. 2) This enables them to be on television more, do more interviews and enable the fans to get more insight into their personality. On both accounts, it’s easier to “like” the more mainstream athlete. Social media helps level the second playing field. Dwayne Wade is always going to be a better basketball player than Charlie Villanueva, but now that Charlie has a presence on Twitter fans get significantly more opportunities to witness his personality in action and grow their affinity for him as a person.

Thoughts?

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Should teams look beyond Facebook & Twitter?

by Ash Read | February 25th, 2010 | 12 Comments »

dullhunkWe’re now starting to see more and more teams getting involved with social media. This is great, but I think it’s time they start to look beyond only utilizing the major platforms (Twitter, YouTube, Facebook) and really start to embrace more emerging and niche platforms (Ustream, Tumblr, Flickr).

Every platform offers something different and therefore appeals to different types of people. Facebook and Twitter are (currently) more popular than others and should demand more time and resources, but surely the fans that use these emerging platforms deserve some love too? And surely there is value in these platforms for teams?

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Pay Attention to the Little Things (and People)

by Sam Taggart | January 29th, 2010 | 6 Comments »

Screen shot 2010-01-28 at 7.22.16 PMAn amazing aspect of social media, for brands, is the ability to listen to your fans and customers. They will tell you when you do something great, but more importantly, they will tell you when you fail. The real-time web has given brands an opportunity like never before, the chance to listen and respond to actual people making legitimate claims about your product or service. The information is there, it’s the brand’s job to pay attention.

If you don’t already know, I work for VaynerMedia, doing online and social media consulting for brands, with a focus in the sports industry. Two of my clients include the New Jersey Nets of the National Basketball Association, and the New York Jets, of the National Football League. I find it important to check out the competition. Sometimes, it’s from a competitor’s weaknesses or mistakes, that you find the keys to success. Yesterday, while I was running through the social media outlets of teams in both the NBA and the NFL, trying to find things they were doing right and wrong, I found this:

http://www.facebook.com/memhisgrizzlies

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Social Media Report Card – Steve Nash

by Sam Taggart | January 13th, 2010 | 8 Comments »

Keith Allison - Nash 02In November 2009, I introduced a series of articles I called ‘Social Media Report Card,’ where I graded each of the four major sports leagues – NBA, NFL, NHL, and MLB – on their social media presence. I made a point of being harsh. In particular, I criticized each of the leagues for only utilizing the major platforms (Twitter, Facebook, and YouTube) and not adopting some of the emerging platforms (Tumblr, Dailybooth, and Ustream), as well as for not interacting enough with the fans. The series received a lot of positive feedback, so I’ve decided to continue with my ‘Social Media Report Cards,’ this time focusing on individual athletes.

I chose to start with Steve Nash for a few reasons. First, Nash is one of my favorite athletes from any sport right now, which is saying a lot since I am typically a hometown fan (Phillies, Eagles, Sixers). Second, he has always been incredibly entertaining to watch on the court, and has also done some really cool and fun stuff off the court. Third, I think he is one of the most underrated social media users in the sports world. So without further ado, here we go!

Visibility (B+)

Steve Nash might have joined Twitter because of his former teammate, and social media rock star Shaquille O’Neal (@The_Real_Shaq & @The_Real_Nash), but he has fully embraced it and created a really great presence. He has more than 110,000 followers. Nash is also on Facebook, with over 575,000 fans. And to complete the trifecta, he has a YouTube account where he has racked up more than 630,000 total upload views. Before all of these, Nash was challenging fans to competitions (e.g. most free throws in a minute, staring contest) on Baron Davis’ social network, I Beat You. While I haven’t seen him go live on Ustream or snap photos on DailyBooth, Nash has embraced social media across a variety of platforms.

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Twitter and the Premier League

by Lewis Howes | January 11th, 2010 | 4 Comments »

300px-Premier_League.svg(This is a guest article by Ash Read)

The social media phenomenon is still taking off here in the UK, especially amongst our sports teams and athletes, who are severely behind their US counterparts. We’ve yet to see a sporting superstar utilize social media to the same level as Shaq, Dwight Howard and others have across the pond. Many of our bigger clubs have yet to recognize the power of social media. They broadcast news, results and details of any promotional offers, but in many cases there is very little interaction and engagement with the fans, which is a key aspect of social media, isn’t it?

In an age where the Premier League has a huge presence on the web and a huge global fanbase, it’s surprising there aren’t more Premier League players using Twitter. There is potential for these players to use social media in building their personal brands and following.

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What Happened to the Old Gilbert Arenas?

by Sam Taggart | January 6th, 2010 | No Comments »

Keith Allison - Arenas

Update: Today, Gilbert Arenas was suspended indefinitely and without pay from the National Basketball Association. Keep in mind that this article was published before the suspension was announced.

A couple of months ago, I wrote a post about Gilbert Arenas, calling him the true pioneer of social media. Far before Shaq had 2.7 million followers (the population of Jamaica), Arenas was blogging for the NBA. Sure, social media wasn’t quite as “social” back then. Gilbert wasn’t directly interacting with fans, but he was providing us with an inside look into his life on and off the court. Arenas wrote his last post towards the end of 2008, after he’d sustained a couple of injuries. By then, he’d already established himself as the first professional athlete to really succeed with social media.

For more than a year, Arenas stayed away from social media. Shaq exploded onto the scene with his ‘Random Acts of Shaqness’ and ‘Yo Mama’ jokes. He’s been the unquestionable sweetheart of the sports and social media world. Then, in early December, Arenas created a Twitter account, and sent out the message that he wouldn’t tweet again until he got one million followers. I was thrilled to see Gilbert back in the space, and I thought that he’d get his million in no time.

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For Iverson and the Sixers, the Answer is Social Media

by Sam Taggart | December 10th, 2009 | 3 Comments »

ebotFor the record, I am a Sixers fan, and I love Allen Iverson.

The Background

Three years ago, yesterday, Allen Iverson asked for a trade from the Philadelphia 76ers. “As hard as it is to admit,” he said, “a change may be the best thing for everyone.” Eleven days later, Iverson was traded to the Denver Nuggets, seemingly having played his last game as a Sixer.

This September, Iverson signed with the Memphis Grizzlies. He played three games (starting none) and averaged 22 minutes, 12.3 points, 3.7 assists, and 1.3 rebounds. However, the veteran could not accept his role as a bench player, and his relationship with the Grizzlies quickly deteriorated. In early November, he left the team for personal reasons, and on November 25th, he announced his intentions to retire from the National Basketball Association.

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Social Media Report Card – The MLB

by Sam Taggart | December 1st, 2009 | 4 Comments »

MLBAh, baseball. America’s past time. The game has been around, and flourished, for a long, long time. In recent years (since the mid 90’s), baseball has hit a rough patch, with the Steroids Era. However, baseball is trying to change its image, and social media is part of that effort. Social media makes sense for a game that is inherently social for its audience. Going to the ballpark is as much about the hot dogs, peanuts, beer, and conversation with friends, as it is about the action on the field. Let’s see how the MLB does in my final edition of “Social Media Report Card.”

Visibility: B

As expected, the MLB is taking advantage of the Internet’s two biggest social media platforms, and has just about 750,000 followers on Twitter and 45,000 fans on Facebook. The league has also integrated Twitter chat into its MLB.tv streams. Even Minor League Baseball has an account on Twitter, with several hundred followers. However, the MLB does not have an account on YouTube and they are aggressive about removing any of their content that is posted by fans. The MLB has also failed to utilize emerging platforms (e.g. DailyBooth, Ustream). So far, none of the four leagues have taken advantage of those platforms. The first to do so will not regret it.

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Social Media Report Card – The NHL

by Sam Taggart | November 24th, 2009 | 7 Comments »

NHLIn full disclosure, VaynerMedia assists the National Hockey League with their online and social media presence. Therefore, to be fair, I will not be assigning the NHL letter grades as I have done for the NBA and the NFL, rather I will leave it to you, the reader, to decide the league’s grade. Please leave your grades/thoughts in the comment section below.

In recent years, people have argued whether or not the National Hockey League can still be considered one of the four major sports. Compared to football, baseball, and basketball, hockey has suffered considerably in terms of popularity. While hockey has kept its die-hard fan base, the average sports fan doesn’t seem to be interested. Now, through social media, the NHL is finding a way to rebuild themselves and to tell their story. They are trying to get creative and attract a new audience, and regain the visibility they once had. So, how are they doing?

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Social Media Report Card – The NBA

by Sam Taggart | November 9th, 2009 | 9 Comments »

Keith AllisonOver the next four weeks, I am going to write about the social media presence of the four major sports: the National Basketball Association, the National Football League, the National Hockey League, and Major League Baseball. Over the past year or so, each league has adopted social media in its own way, and each league has had varying degrees of success. I will grade each sport on its visibility across social media platforms, as well as content, fan engagement, and player involvement. This week, we’re talking basketball.

Visibility: B

The NBA operates powerful accounts on Facebook, Twitter, and YouTube, the three largest social media platforms at this time. On Facebook, the NBA has nearly 1.7 million fans. On Twitter, they have over 1.5 million followers. And on YouTube, the league has just under 13 million channel views and 163,000 subscribers. The NBA gets high marks for operating well-known and well-trafficked accounts across these platforms. The reason I’m giving the league a ‘B’ and not an ‘A’ is because they have failed to utilize emerging platforms that can provide incredible value for them (e.g. Ustream.tv, DailyBooth). Imagine if the league embraced live video streaming. What if David Stern did weekly live Q&A’s with fans, or if season ticket holders could talk with their team’s owner once per month? With the massive potential of these lesser-known platforms, the NBA could do wonders.

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