Are you looking for a new innovative way to bring qualified account representatives to your sport? Are you interested in breaking into the MLS? Do you want to work in soccer (futbol), but have been told you don’t have enough ‘sales’ experience?
The sports ticket sales landscape in the MLS is currently in an evolution, and Bryant is right in the middle of it. If you’ve had the pleasure of meeting Bryant Pfeiffer, you know that he is a talented resource in the MLS Club Services department with years of sport sales experience.
The MLS started their own National Sales Center to help train those who have a specific interest in breaking into the sport industry through the MLS. I had to reach out to Bryant to find out more.
Kristen: So to make sure we get this correct, what is your exact role and responsibility with the MLS National Sales Center?
Bryant: My primary role involved developing the business plan and selling it in internally at MLS.
Fortunately, Don Garber (MLS Commissioner) is a very forward thinking person and embraced the concept immediately. From there, it was taking the project from ideation to development. We set a goal of launching 30 days after we received the approval and funding from MLS so it was a mad scramble.
We were fortunate to hire a talented individual named Brett Zalaski who does most of the day to day heavy lifting as head recruiter, trainer, coach and placement officer. I travel heavily with my regular responsibilities with MLS Club Services so am not in the NSC every day, but try to have a regular presence as my schedule allows adding to the curriculum, support Brett and the students.
Kristen: Let’s get right to it! Most sport organizations create their own entry level opportunities for sales representatives. What is the vision behind the MLS National Sales Center? Why start your own sales training center?
Bryant: At its core it is a talent development program. The goal is to accelerate trainee’s learning curves in ticket sales so that when they are hired by a MLS club, they can hit the ground running and make a much quicker impact to the club’s bottom line, and their own pocketbook. [click to continue…]
Kristen Sonsma has spent most of her sports career in ticket sales with experience in the AFL, MLS, and NHL. Connect with her on LinkedIn or on Twitter
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